We're thrilled to announce a significant expansion of Swiss Chalet's fried chicken delivery service across Canada. In our ongoing mission to bring our delicious Swiss-style fried chicken to more Canadians, we've invested in new infrastructure, partnerships, and technology to reach areas previously outside our delivery radius.
Why We're Expanding
Since launching our fried chicken delivery service in 2010, we've received countless requests from Canadians in underserved areas asking when Swiss Chalet delivery would reach their neighborhoods. We've listened to these requests and are proud to announce that our 2024 expansion plan is now in full effect.
"Our goal is simple: to make Swiss Chalet's fried chicken accessible to every Canadian who wants it, regardless of where they live."
— Michael Thompson, Operations Director
New Areas Now Served
We're excited to announce the addition of the following areas to our delivery network:
Western Canada
- Victoria and surrounding areas
- Kelowna
- Nanaimo
- Kamloops
- Red Deer
- Lethbridge
- Grande Prairie
- Saskatoon outskirts
- Regina outskirts
- Moose Jaw
Central Canada
- Thunder Bay
- Sault Ste. Marie
- Sudbury extended area
- North Bay
- Rural Ottawa Valley
- Extended GTA suburbs
- Niagara Peninsula
- Winnipeg outskirts
- Brandon
Eastern Canada
- Sherbrooke
- Trois-Rivières
- Gatineau
- Saint John
- Fredericton
- Moncton extended area
- Charlottetown
- Sydney
- St. John's outskirts
- Corner Brook
This expansion adds over 100 new postal code areas to our delivery network, allowing us to serve approximately 2 million more Canadians with our delivery service.
Our new delivery fleet is ready to serve more Canadian communities
How We're Making It Happen
Expanding our delivery network has required significant investments in several areas:
Fleet Expansion
We've added 200 new delivery vehicles to our fleet, all equipped with our specialized hot-holding technology that maintains the perfect temperature and crispiness of our fried chicken during delivery.
Hub-and-Spoke Model
Our new operational model uses central kitchens as "hubs" that prepare fresh fried chicken, which is then transported to smaller "spoke" locations for final preparation and delivery. This allows us to maintain quality while expanding our reach.
Technology Improvements
We've upgraded our ordering system and route optimization technology to ensure efficient deliveries even in more remote areas. Our new GPS tracking system allows customers to follow their order in real-time.
Local Partnerships
In some regions, we've partnered with local delivery services that understand the unique geography and traffic patterns of their areas, ensuring prompt delivery.
Delivery Times and Guarantees
With our expansion, we're maintaining our commitment to prompt delivery. Here's what you can expect:
| Area Type | Estimated Delivery Time | Guarantee |
|---|---|---|
| Urban Centers | 25-35 minutes | Free delivery if over 45 minutes |
| Suburban Areas | 35-45 minutes | Free delivery if over 60 minutes |
| Rural Areas | 45-60 minutes | Free delivery if over 75 minutes |
Check If We Deliver to You
To check if your address is now within our delivery area, simply visit our main website and enter your postal code in the delivery checker tool. If you're in one of our newly added areas, you'll be able to place an order immediately.
More Expansions Coming
This expansion is just the beginning. We're committed to continuing our growth across Canada, with plans to add even more locations by the end of 2024. Our goal is to have 90% of Canadians within our delivery areas by 2026.
We're excited to bring the distinctive taste of Swiss Chalet fried chicken to more Canadian homes than ever before. If we haven't reached your area yet, don't worry—we're working on it!
