Privacy Policy
Your privacy is important to us. This policy explains how Apache Pizza collects, uses, and protects your personal information.
Information We Collect
Personal Information
When you order from Apache Pizza, we may collect the following information:
- Name and contact details (phone number, email address)
- Delivery address and billing information
- Payment information (processed securely through third-party providers)
- Order history and preferences
- Account information if you create an online account
Automatically Collected Information
We may automatically collect certain information when you visit our website:
- IP address and device information
- Browser type and version
- Pages visited and time spent on our website
- Referring website information
- Location data (with your consent)
How We Use Your Information
Apache Pizza uses your personal information for the following purposes:
- Processing and fulfilling your food orders
- Communicating with you about your orders and deliveries
- Improving our services and customer experience
- Sending promotional offers and updates (with your consent)
- Maintaining account security and preventing fraud
- Complying with legal obligations
- Analyzing website usage and performance
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience:
Essential Cookies
These cookies are necessary for our website to function properly and cannot be disabled. They include:
- Session cookies for maintaining your shopping cart
- Security cookies for protecting against fraud
- Load balancing cookies for website performance
Performance Cookies
These cookies help us understand how visitors interact with our website:
- Google Analytics cookies for traffic analysis
- Performance monitoring cookies
- Error tracking cookies
Marketing Cookies
With your consent, we use marketing cookies to:
- Display relevant advertisements
- Track conversion rates
- Personalize your experience
Your Cookie Choices
You can manage your cookie preferences at any time:
• Accept all cookies for the best experience
• Reject non-essential cookies while keeping functionality
• Customize your preferences in your browser settings
Information Sharing and Third Parties
Apache Pizza may share your information with trusted third parties in the following circumstances:
Service Providers
- Payment processors (Stripe, PayPal) for secure transactions
- Delivery tracking services for order updates
- Email service providers for communications
- Website hosting and maintenance services
- Customer support platforms
Legal Requirements
We may disclose information when required by law, court order, or government regulation, or to protect our rights, property, or safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
Data Security
We implement appropriate security measures to protect your personal information:
- SSL encryption for data transmission
- Secure servers and databases
- Regular security audits and updates
- Access controls and employee training
- PCI DSS compliance for payment processing
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but strive to use commercially acceptable means to protect your information.
Your Rights and Choices
Under applicable data protection laws, you have the following rights:
Access and Portability
- Request a copy of the personal information we hold about you
- Receive your data in a machine-readable format
Correction and Update
- Correct inaccurate or incomplete information
- Update your contact details and preferences
Deletion
- Request deletion of your personal information
- Close your account and remove associated data
Marketing Communications
- Opt-out of promotional emails and SMS
- Unsubscribe from marketing communications at any time
Data Processing
- Object to processing for marketing purposes
- Restrict processing in certain circumstances
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and fulfill orders
- Comply with legal and regulatory requirements
- Resolve disputes and enforce our agreements
- Maintain business records and analytics
Order information is typically retained for 7 years for tax and legal purposes. Marketing information is kept until you opt-out or request deletion.
Children's Privacy
Apache Pizza does not knowingly collect personal information from children under 13 years of age. If we discover that we have collected information from a child under 13, we will delete it immediately. Parents or guardians who believe their child has provided personal information should contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than Ireland. We ensure that such transfers are protected by appropriate safeguards, including:
- European Commission adequacy decisions
- Standard contractual clauses
- Binding corporate rules
- Certified privacy frameworks
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Displaying prominent notices on our website
Your continued use of our services after any changes indicates your acceptance of the updated policy.
Contact Us About Privacy
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: [email protected]
Phone: +353 86 918 4871
Address: 114 Queen Street, Ireland
Data Protection Officer: [email protected]
We will respond to your inquiry within 30 days of receipt.
Last updated: January 2025